Our Approach

When you engage with the Marathon team, we do more than “assign people” to a particular client. Our goal is to develop relationships and partnerships that go beyond the experience and technical expertise that we bring. Our goal is also to continue to work together with our clients over the long term, and we strive to continue to distinguish ourselves in the eyes of our clients during our first and every subsequent engagement. At Marathon, we are always excited to meet a new client, but what we are most proud of is the fact that most of our business comes from existing clients. From Marathon’s standpoint, this is a clear reflection of our fundamental approach to client service, which includes:

  • Accountability – We take ownership of what we do for our clients.
  • Dependability – We do what we say we were going to do.
  • Availability – We are accessible to our clients.
  • Continuity – Our people will continue to be available on an ongoing basis.
  • Quality – Our team is quite simply the best, based on their technical expertise and customer service skills.

Breaking It Down

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Clients

How our clients choose to partner with Marathon can vary based on many factors, including size, need, and budget. Marathon is proud of the work we do with all of our clients, from the smaller family-owned businesses to Fortune 500 companies. With each project, our flexibility is fundamental in building a trusting, collaborative relationship with our clients. No matter the size of your organization or your IT budget, Marathon can comfortably adapt our approach to the needs of your business to give your project the best value and return on investment. Marathon's team of consultants offer deep understanding and expert knowledge within a variety of industries, including experience working with large corporations and local governments. With the strength of our team, and our successful project management methodology, we facilitate solid results on time and on budget for every project.

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Delivery

Meeting client expectations is our true focus, and Marathon can deliver to those needs either on a staff augmentation or a managed project basis. There are solution providers who do one or the other, but there are none who do both to the level of expertise as Marathon. Whether you are looking for resources to supplement your technical staff for a period of time, or you are looking to completely outsource your IT project to us, Marathon has the skill and know-how to ensure the success of every engagement.

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Marathon Project Methodology (MPM)

When a client engages with Marathon on a managed project basis, whether it be a custom application, a data warehousing and reporting project, an IT assessment or new website, they are investing in a technology partner and solution that will provide a key business need for their organization. Marathon appreciates the magnitude of these types of projects and their criticality to the client, and has developed a project management approach that ensures their success. With Marathon, we understand that this process starts during the sales cycle, where expectations are laid out. It continues throughout the entire project life cycle, but doesn’t end with the successful delivery of the solution; it continues on beyond that, after the solution has been deployed. Our methodology, based on industry best practices, has been molded by Marathon to match our focus on meeting our clients’ needs, and is based on our commitment to quality, accountability, client involvement, and ongoing communication. The net result is that no project undertaken using our MPM has ever failed.

Our Success

9 CONSECUTIVE YEARS ON THE INC 500/5000 LIST

Marathon has ranked on the Inc. 500/5000 every single year of eligibility, debuting on the 2010 Inc. 500 list, and has ranked on the Inc. 5000 list for the last 9 years.

BEST PLACE TO WORK IN VIRGINIA

Marathon has been named a Best Place to Work in Virginia 6 times by Virginia Business. In 2016, Marathon was named the #1 Small Employer in Virginia.

BEST PLACE TO WORK IN HAMPTON ROADS

Marathon was selected as Best Overall Company in Best Places to Work in Hampton Roads in 2014-2015 and 1st Place Small Company in 2014-2016.

Interested in Learning More?

Contact us to let us know what you need and we will follow up with you.

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