How do I build trust with my team?
As you work with other people, you will experience resistance when you suggest changes and want to implement something new. Why is this?
One podcast listener shared an experience where a problem was occurring. They suggested a solution. The idea was rejected. No solution presented itself and the idea was submitted various times. When nothing else was working, the idea was finally implemented.
The suggested change successfully helped the situation. Victory!
Later, another issue arose and a similar suggestion was made. The expectation was the suggestion would be well received; however, this was not the case. The idea was still met with hostile resistance.
Have you faced a situation like this before? Why wasn’t there a trust built because of the first recommendation?
Our conversation for today’s episode centers around the idea of building trust in the teams you work with. As most of our listeners are in the data platform space, we thought it would be a good idea to reach outside our community to folks we might receive the most push-back from–developers. We are happy to have Richard Campbell on the show with us today. Richard is the co-host of the .NET rocks podcast and you might recognize him from one of his many Channel9 videos.
We chat with Richard about how we can build trust and how some common ways we attempt to show authority can backfire on us and actually cause more problems. We talk about some of the ways those we trust have gone about earning our trust. I know you’ll enjoy this episode.
“Mandates are one thing, execution is another.”
“Being successful is about persuading people to want to do it in a way that is usable by everyone”
“Position or power actually undermines your ability to persuade.”
Listen to Learn
04:07 What makes up trust in a team?
05:07 DBA’s responsibility in keeping the data safe and aligning business goals
08:37 Setting team standards, collaboration, being flexible to the needs of the team
11:52 How to be effective and create influence by giving value to the people in the team?
13:35 Becoming a consultant that takes away the tension of the problem inside the team
15:20 Understanding the whole person, the whole effort, the whole team
17:01 Attitudes when encountering failures
19:35 Other ways on how do you save yourself from quitting?
20:06 Why lunch is the most powerful moment of the workday in terms of improving trust?
25:30 Understanding the other team’s workflow
27:00 Discussion on best practice, showing the work, and getting an effective team
31:45 Team building activities and time together in strengthening the team
38:28 No level of position or pow
Richard the co-host of popular podcasts .NET Rocks (www.dotnetrocks.com) and RunAs Radio (www.runasradio.com). Richard is the founder of the Humanitarian Toolbox (www.htbox.org), an organization designed to let developers around the world donate their skills to disaster relief organizations by building open source software.
Today Richard is a consultant and advisor to a number of successful technology firms as well as the co-owner and content planner of the DevIntersection (www.devintersection.com) group of conferences.
Meet the Hosts
With more than 10 years of working with SQL Server, Carlos helps businesses ensure their SQL Server environments meet their users’ expectations. He can provide insights on performance, migrations, and disaster recovery. He is also active in the SQL Server community and regularly speaks at user group meetings and conferences. He helps support the free database monitoring tool found at databasehealth.com and provides training through SQL Trail events.
Eugene works as an independent BI consultant and Pluralsight author, specializing in Power BI and the Azure Data Platform. He has been working with data for over 8 years and speaks regularly at user groups and conferences. He also helps run the GroupBy online conference.
Kevin is a Microsoft Data Platform MVP and proprietor of Catallaxy Services, LLC, where he specializes in T-SQL development, machine learning, and pulling rabbits out of hats on demand. He is the lead contributor to Curated SQL, president of the Triangle Area SQL Server Users Group, and author of the books PolyBase Revealed (Apress, 2020) and Finding Ghosts in Your Data: Anomaly Detection Techniques with Examples in Python (Apress, 2022). A resident of Durham, North Carolina, he can be found cycling the trails along the triangle whenever the weather's nice enough.